Shipping policy
Shipping Policy (Worldwide Shipping) — ClickCalm
At ClickCalm (https://clickcalms.store/), we ship worldwide and aim to provide a smooth and reliable delivery experience for all customers.
Processing Times
Orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
Shipping Times
United States
Processing time: 1–3 business days
Shipping time: 12–18 business days
➡️ Total estimated delivery time: 13–21 business days
(This includes order processing, carrier handling, and transit time.)
International Shipping Estimates
Shipping times vary depending on the destination:
Canada: 12–20 business days
Europe: 12–25 business days
Latin America: 15–30 business days
Australia & New Zealand: 12–25 business days
Other countries: 12–28 business days
International transit times may vary due to customs, local postal services, holidays, or regional delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Tracking
Once your order ships, you will receive a confirmation email with a tracking number, if available for your country.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or additional fees charged by your country.
These fees are:
not included in product prices
not included in shipping charges
the responsibility of the customer
ClickCalm is not responsible for delays caused by customs.
Lost or Stolen Packages
ClickCalm is responsible for orders until the carrier marks them as delivered.
If tracking confirms delivery to the address provided at checkout, we cannot offer refunds for lost or stolen packages.
Wrong Address
If the customer enters an incorrect or incomplete address, ClickCalm is not responsible for lost or returned packages.
If the package is returned to us:
The customer must pay reshipping costs.
Delivery Delays
External factors such as customs inspections, holidays, weather conditions, or carrier delays may extend the delivery time.
ClickCalm is not responsible for such delays.